Customer Relations Specialists Las Vegas NV

This page provides relevant content and local businesses that can help with your search for information on Customer Relations Specialists. You will find informative articles about Customer Relations Specialists, including "Customer Insight Techniques : Branding Strategy Insider". Below you will also find local businesses that may provide the products or services you are looking for. Please scroll down to find the local resources in Las Vegas, NV that can help answer your questions about Customer Relations Specialists.

Foundation for Recovery
(702) 257-8199
4750 W Sahara Ave
Las Vegas, NV
 
Trinity Las Vegas Foster Care
(702) 222-0792
3180 W Sahara Ave Ste C 23
Las Vegas, NV
 
Nevada Hotel & Lodging Association
(702) 878-9272
2820 W Charleston Bvld
Las Vegas, NV
 
Assembly Democratic Caucus
(702) 378-8658
1210 S Valley View
Las Vegas, NV
 
Safe Nest
(702) 877-0133
2915 W Charleston
Las Vegas, NV
 
Smith Center for the Performing Arts
(702) 614-0109
241 W Charleston Blvd
Las Vegas, NV
 
Chabad of Southern Nevada
(702) 259-0770
1261 S Arville
Las Vegas, NV
 
The Smith Center for the Performing
(702) 614-0109
241 W Charleston
Las Vegas, NV
 
A & A Uniforms, Inc.
(702) 251-1971
3111 S Valley View Blvd Ste A 106
Las Vegas, NV
 
Area Health Education Center of
(702) 318-8452
3014 W Charleston Blvd
Las Vegas, NV
 

Customer Insight Techniques : Branding Strategy Insider

Understanding your customer is a never-ending process. Here are some simple ways to do so:

•    Ongoing customer research, from focus groups and depth interviews to anthropological and quantitative research techniques
•    Customer satisfaction surveys
•    Maintain and monitor customer service/support mechanisms (help lines, e-mail support, etc.)
•    Establish and monitor discussion boards and chat rooms devoted to different customer groups/segments
•    Establish and consult with customer advisory boards
•    Establish customer membership organizations. Participate in and monitor their events. (Harley-Davidson executives are masters at this. They attend and ride in HOG rallies, talk with their customers at those rallies, observe new product accessories and debrief every HOG rally back at the office for new product ideas and other action items.)
•    Key executives/managers should participate in sales calls
•    Key executives/managers should occasionally rotate through front-line customer service positions
•    Hire employees who are also passionate customers. (There is one danger with this approach. Even if you are a passionate brand customer, dont assume that all other customers are just like you.)
•    New product people (marketers and market researchers) tend to be closest to customers and their needs in most organizations

For mo...

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