Customer Relationship Management Billings MT

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In House Agency
(406) 245-6818
3627 Oshea Cir
Billings, MT
 
Billingsgazette.Com
(406) 657-1354
401 N 28th St
Billings, MT
 
Kinetic Marketing Group
(406) 534-2140
2507 Montana Ave
Billings, MT
 
Huisenga Advertising
(406) 259-2928
2206 Fairview Pl
Billings, MT
 
Hayden Marketing & Public Relations
(406) 252-8770
1127 Alderson Ave Ste 201
Billings, MT
 
Underrated Marketing Consultants
(414) 915-8497
PO Box 406
Billings, MT
 
MGR Marketing Tools
(406) 967-2105
2606 N 17th RD
Billings, MT
 
Vintage 5
(406) 652-5427
2116 Broadwater Ave Ste 105
Billings, MT
 
Arrowhead Marketing
(406) 651-4409
2211 Meadowood St
Billings, MT
 
Zee Creative
(406) 259-6730
513 Hilltop Rd Ste 4
Billings, MT
 

Techniques to Retain Customers:

The lifetime value of the consumer concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one. For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high. So, encourage young customers to buy your products and services. This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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