Customer Relationship Management Carson City NV

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Renascent Consulting Group
(775) 354-0308
8600 Technology Way
Reno, NV
 
Tejon Solutions LLC
(775) 786-6397
10571 Thistle Berry Ct
Reno, NV
 
Miller Heiman
(775) 827-4411
10509 Professional Circle, Ste. 100
Reno, NV
 
Nevada Manufacturers Association
(775) 882-6662
963 Topsy Ln Ste 306-182
Carson City, NV
 
Brand Interactive LLC
(775) 841-9096
1805 N Carson St.
Carson City, NV
 
Konica Minolta Business Solutions
(775) 853-9900
10615 Professional Cir
Reno, NV
 
Cygnus Solutions Inc
(775) 851-5969
3545 Airway Dr
Reno, NV
 
Retail Association of Nevada
(800) 690-5959
410 S Minnesota
Carson City, NV
 
Savings 4 U
(775) 315-9576
P O Box 4533
Carson City, NV
 
Pro Marketing Systems, Inc.
(702) 368-1776
PO Box 7172
Primm, NV
 

Techniques to Retain Customers:

The “lifetime value of the consumer” concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one.  For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high.  So, encourage young customers to buy your products and services.  This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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