Customer Relationship Management Charleston WV

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Image Associates
(304) 345-4429
700 Virginia St E Ste 220
Charleston, WV
 
Progressity
(304) 340-7085
10 Hale Street
Charleston, WV
 
Arnold Agency
(304) 342-1200
117 Summers St
Charleston, WV
 
Charles Ryan Assoc Llc
(304) 342-0161
B B & T Sq
Charleston, WV
 
Lamar Advertising
(304) 925-0095
2936 Piedmont Rd
Charleston, WV
 
Canfield Jack Llc
(304) 556-4848
300 Capitol St Ste 1018
Charleston, WV
 
Bryan Boyd Creative Group Inc
(304) 346-2000
107 Hale St
Charleston, WV
 
Dream Catcher
(304) 342-9904
521 Slack St
Charleston, WV
 
Blackwell And Company
(304) 342-8898
119 Summers St
Charleston, WV
 
Executive Ink, LLC
(304) 941-0600
PO Box 6277
Charleston, WV
 

Techniques to Retain Customers:

The lifetime value of the consumer concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one. For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high. So, encourage young customers to buy your products and services. This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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