Customer Relationship Management Concord NH

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Paxton Communications
(603) 228-4933
58 N State St
Concord, NH
 
Crop Marks Design Studio
(603) 225-2334
10 Ferry St
Concord, NH
 
Hoik Advertising
(603) 226-0440
10 Ferry St Ste 306
Concord, NH
 
Act One Creative, LLC
(603) 226-3311
18 Low Ave
Concord, NH
 
Brodeur Group
(603) 796-7070
25 Eel St
Concord, NH
 
Millenium Advertising
(603) 226-7444
185 N Main St
Concord, NH
 
Act One Creative Llc
(603) 226-3311
18 Low Ave Ste 7
Concord, NH
 
Ad-Com
(603) 225-9100
18 Low Ave
Concord, NH
 
Storey Manseau Llc
(603) 229-0278
287 S Main St
Concord, NH
 
Cantin Design Inc
(603) 223-9999
6 Governors Way
Concord, NH
 

Techniques to Retain Customers:

The “lifetime value of the consumer” concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one.  For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high.  So, encourage young customers to buy your products and services.  This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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