Customer Relationship Management Des Moines IA

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LightEdge Solutions
(877) 771-3343
666 Walnut Street
Des Moines, IA
 
Herregan Distributors Inc
(515) 265-9808
2128 NE Broadway Ave
Des Moines, IA

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Tenhaken & Assoc
(515) 243-2423
5200 NW 2nd St
Des Moines, IA

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PUSH Branding and Design
(515) 288-5278
2655 86th Street
Urbandale, IA
 
Trilix Marketing Group
(515) 221-4900
4000 114th St
Urbandale, IA
 
www.lancemciver.com
(515) 689-1971
1728 Woodland Ave. Apt. A
Des Moines, IA
 
Distribution Brothers Llc
(515) 265-1726
2117 Dixon St
Des Moines, IA

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Marketlink Inc
(515) 285-3420
4305 Fleur Dr
Des Moines, IA

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Cfm Distributors
(515) 331-2236
11324 Aurora Ave
Urbandale, IA

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Relationship Marketing Inc
(515) 276-5900
11122 Aurora Ave
Urbandale, IA

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Techniques to Retain Customers:

The lifetime value of the consumer concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one. For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high. So, encourage young customers to buy your products and services. This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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