Customer Relationship Management Hockessin DE

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Quadrant Data Solutions LLC
(610) 496-8494
101 Dundee Mews, Suite 300
MEDIA, PA
 
M19 MEDIA
(302) 543-5380
2100 Lancaster Avenue
Wilmington, DE
 
Eastern Medical Publishers
(302) 286-6020
510 Interchange Blvd
Newark, DE
 
Lane-Morris Inc
(302) 731-7370
266 Delaplane Ave
Newark, DE
 
Sir Speedy Marketing Services
(302) 366-0848
311 Ruthar Dr
Newark, DE
 
LEX COSTRUCTION & CLEANING SRV
(302) 887-0866
1401 WEST 4TH STREET
WILMINGTON, DE
 
Red Raccoon Mobile Marketing Group
(877) 778-8104
S. Orchard Ave
Kennett Square, PA
 
East Coast Speciality Advertising
(302) 292-3550
500 White Clay Center Dr
Newark, DE
 
Business Television Network
(856) 435-4777
1 Innovation Way
Newark, DE
 
Living Well Magazine
(302) 355-0929
1519 Old Coach Rd
Newark, DE
 

Techniques to Retain Customers:

The “lifetime value of the consumer” concept is based on the fact that it is much more cost effective to keep a good consumer than to attract a new one.  For large ticket items (automobiles) or items that require frequent purchase over time (breakfast cereals), the lifetime value of a consumer can be very high.  So, encourage young customers to buy your products and services.  This will help your business to remain healthy over time and to create a longer lifetime value of the customer.

Techniques for keeping good consumers include the following:

•    database marketing,
•    special services,
•    product customization,
•    personal touches,
•    legendary service,
•    communication that reinforces previously made purchases (especially to overcome post purchase anxiety and doubts for large ticket items),
•    programs that reward loyalty and heavy brand consumption, and
•    avoiding programs that encourage brand switching.

Can you think of others?

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